Access
Ask whether we hold information about you and request a copy.
YOUR DATA. YOUR CHOICE.
GDPR & your rights
A clear way to ask about your personal information and take action on it. This page applies where your information is protected by the GDPR.
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Privacy requests don’t need a project brief. Use the short form on Contacts. Tell us what you need and how to reply.
The rights that may apply
Rights depend on the processing and applicable conditions. Some requests have legal exceptions.
Correction
Ask us to update information that is wrong or incomplete.
Deletion
Ask us to remove information when there is no longer a valid reason to keep it.
Restriction
Ask for limits on processing in situations such as a dispute about accuracy.
Portability
Where applicable to automated processing based on consent or contract, request your provided data in a reusable format.
Objection
Object to processing based on legitimate interests. Direct marketing must stop if you object.
Make a privacy request
For website data requests, contact ASO Solutions through Contacts and describe the action you want. Include an inquiry reference if you have one. We may ask for proportionate information to confirm your identity.
We respond without undue delay, normally within one month. Complex or multiple requests can allow an additional two months; if that applies, we will tell you within the first month and explain why.
Change your analytics choice
When optional analytics is enabled, Analytics settings lets you allow or reject it. You can withdraw permission without losing access to the site or its forms. Withdrawal does not change the lawfulness of earlier processing based on that permission.
See Privacy Policy — cookies and analytics for what is measured.
Raise a concern
You can complain to a competent data protection authority, including in your EU country of residence or work. The EDPB authority directory provides contact details.
For an official explanation, read the European Commission’s guide to individual rights.